About us

In our 12 years as a company, we have helped tens of thousands of people get their funds back.

Our mission

We specialize in handling refunds and reimbursements to our clients from crooks and fraudulent schemes through the use of arguments and disputes alongside digital fingerprints to track down analysis of cyber transactions, and an in-depth investigation.

Our values

As an asset recovery firm, ChargeBackPros helps individuals perform secure online transactions and offers services in the field of refunds and cancellations, forex-related fraudulent investments, Bitcoin and Cryptocurrency, lottery, binary options scams, and other forms of online fraud.

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Why work with us

Our methods have been proven time and time again to get the desired outcome of our clients owing to our experience helping clients recover funds in investment fraud cases.

Our Chargeback Process

Step 1: File a Chargeback

First, you’ll need to file a chargeback. This is the process of telling your bank that you think there’s been fraudulent activity on your account. You can file a chargeback with any credit card issuer even if you don’t have that particular card anymore.

Step 2: Contact us

If you’ve filed a chargeback, we’ll reach out to request more information about the transaction and send you an email reminder when it’s time to submit documentation. We’ll also help guide you through the process of submitting any necessary documentation or completing other tasks required for processing your chargeback case.

Step 3: Wait for our final decision

Once we receive all of the documentation from both sides of the transaction (you and the merchant), we’ll review everything and make a decision based on what we find in our investigation.

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